Responsible Gaming

Introduction

At mamamiatakeout.co.uk, we are committed to promoting responsible gaming when enjoying Grosvenor casino offerings. Gambling should be entertainment only and should never be viewed as a way to earn money or solve financial problems. Please gamble within your means and only with money you can afford to lose.

Age Verification

By accessing Grosvenor casino services through our site, you confirm that you are 18 years of age or older (or the legal gambling age in your jurisdiction). Gambling is not permitted for minors. If you are under 18, please do not use these services.

Warning Signs of Problem Gambling

Be aware of these warning signs that may indicate problem gambling:

• Chasing losses by gambling more to recover money you've lost
• Hiding gambling activity or lying about how much you gamble
• Gambling with money needed for essentials (rent, bills, food)
• Neglecting work, family, or social activities due to gambling
• Experiencing mood swings or irritability when unable to gamble
• Feeling anxious or stressed about gambling debts
• Borrowing money to fund gambling
• Increasing the amount of time or money spent gambling
• Failed attempts to cut down or stop gambling
• Using gambling to escape problems or negative emotions

If you recognise any of these signs, please reach out for support immediately.

Self-Help Tools

Grosvenor and responsible operators offer tools to help you stay in control:

• Deposit Limits: Set a maximum amount you're willing to spend per day, week, or month
• Loss Limits: Cap the amount of money you're willing to lose over a set period
• Reality Checks: Receive reminders about how long you've been playing and how much you've spent
• Self-Exclusion: Temporarily or permanently exclude yourself from gambling accounts
• Time-Out Breaks: Take a mandatory break from gambling to reflect on your behaviour

Speak with Grosvenor directly about implementing these tools on your account.

Support Organizations

If you're struggling with problem gambling, support is available. Please contact:

United Kingdom

• GamCare – Free, confidential support and counselling
  Website: www.gamcare.org.uk
  Phone: 0808 8020 133 (free, 24/7)
• GamStop – National self-exclusion scheme for online gambling
  Website: www.gamstop.co.uk
  Phone: 0800 731 1503
• National Problem Gambling Clinic – NHS-funded specialist treatment
  Website: CNWL NHS

International Support

• Australia: Gambling Help Online
  www.gamblinghelponline.org.au
• Canada: Responsible Gambling Council
  www.responsiblegambling.org
• United States: National Council on Problem Gambling
  www.ncpgambling.org
  National Problem Gambling Helpline: 1-800-522-4700
• Germany: Bundeszentrale für gesundheitliche Aufklärung (BZgA)
  www.bzga.de

Call to Action

If you or someone you know is struggling with problem gambling, please seek help today. There is no shame in reaching out – support is available and people do recover. Contact one of the organisations above, speak to your GP, or confide in a trusted friend or family member. Your wellbeing is important.

Remember: Gambling should be fun and entertaining. If it stops being enjoyable or starts causing problems, stop and seek support immediately.